Hkey_local_machinesoftwarewow6432nodesymantecsymantec dlodb verify the value of dbserver dbname dbinstance keys lastly try these steps one by one to check which resolves the error1 close the desktop agent delete the settings directory from cusersusernameappdatalocalsymantecdlo and relaunch the desktop agent.
After verifying all of the above steps exit and relaunch the dlo agent and check to see if the issue is resolved if issue persist review the debug logs dloclientlog and.
Symantec dlo desktop agent is a software program developed by symantec the most common release is 7000 with over 98 of all installations currently using this version upon being installed the software adds a windows service which is designed to run continuously in the background.
the symantec dlo license has expired the desktop agent will remain disabled until the problem has been corrected by your administrator dlo client does not have access to network user data folder nudf root and sub folder hence recovery3 file is not getting created for particular user under.
Restoring files and folders from the dlo administration console the administrator can restore files and folders to a desktop computer from the dlo administration console dlo does not restore a file to its original location if the file is in use by another application.
First you will need to completely exit the netbackup dlo desktop agent that includes the taskbar notification area and then you will stop the symantec netbackup desktop agent.
symantec backup exec desktop agent disabled i have symantec backup exec desktop agent installed on my laptop at work and the agent gives me the following error there is a problem with the configuration on this computer.